Bounces question

I had my soft bounce count setting at 3.  For the summer, I'm increasing it to 6 (so I can eventually reach people whose mailboxes fill up while they're on vacation, etc.)

Is there any way for me to go back to the recent bounced customers on my list and identify those that are 3x soft bounces, and then re-set them to be Active Subscribers?



Mathew Mathew, 9 years ago

Hi Vince,

Sorry, we don't have that information once they have bounced out. We don't recommend just re-adding bounced people indiscriminately either as resending to bounced addresses is likely to cause issues.

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