How can I personalise my email greeting?

Dow do I create emails starting with: 'Dear Mr Brown'? So far, I've only managed: Dear; Dear Mr and Dear Brown.

Thank you for your help.

JohnP JohnP, 4 years ago
Dear [Prefix,fallback=][fullname,fallback=Guest],

This will put their prefix (from a custom field called prefix) and their name.

Notice I have no space between Prefix and fullname. This is because if the prefix is missing, it will result in a double space between the 'Dear' and fullname. Instead include a nbsp after the prefix as the value in the custom prefix field. Like this:


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