Bounces are not showing up on my reports

I have just signed up to your tool and think its great. I love the UI its extremely easy to use.

However, the system doesn't seem to be reporting bounces correctly for me. I have setup a subscription list containing email addresses that I know don't exist. However, when I send out a campaign to this list no bounces are being reported. The list only contains 3 email addresses, 2 of which are false.

I may be doing something wrong but I cant see what.

Thanks in advance

Diana Diana, 9 years ago

Hi Gary. Could you send an email in to support? We can take a look at your account.

D. Potter
Campaign Monitor

Join 150,000 companies around the world that use Campaign Monitor to run email marketing campaigns that deliver results for their business.

Get started for free