I'm getting this error at the "Pay for this campaign stage". New client, haven't billed the credit card before. Any ideas?
Sorry to hear you're receiving this error! Could you email support and let us know your account URL so we can have a look?
Hi Stig, my problem was resolved - or avoided - by deleting the client's CC from the account and just re-adding it. Then the campaign was billed OK.
Thanks for letting us know, shg - this is unusual, so we'll be sure to keep an eye open for other reports. Glad that the charge went through ok in the end!