The biggest hurdle I'm running into in terms of adopting Campaign Monitor is the interface. Compared to other white label services I've used, the amount of customization to the interface is extremely limited. Are there plans to add custom backgrounds and more color options in the future? Using RavenTools I was able to get it to match the admin side of a client's website so closely that the transition for the user is pretty seamless; It's clearly all part of the same bundle of services I'm providing. But with Campaign Monitor it's like a slap in the face with how different it looks to everything else.
Hi memfirst, welcome to the forums. We're certainly considering making the interface more customizable - while it isn't in our immediate plans, it's something we'll certainly look into as part of overall improvements to the look and feel of the app. I've noted your interest in this - we'll be sure to keep you posted as we progress.