Trouble with showing a logo


I have tested one of the templates (Geomatric), but having trouble with some code. The template looks great in preview, but when I send test emails our logo (in the upper right corner) is missing. This is the code:

                                     <table cellspacing="0" border="0" cellpadding="0" width="624">
                                                 <h1><singleline label="Title">Newsletter title</singleline></h1>
                                                 <h2 style="color: #333 !important; margin: 0px; font-weight: normal; font-size: 20px; font-family: Helvetica, Arial, sans-serif;">//
                                                     <currentmonth /> <currentyear />
                                             <td id="issue" valign="top" style="background-image: url('images/ourlogo.jpg'); background-repeat: no-repeat; background-position: top; width: 199px; height: 109px;">

Any ideas?

Any help greatly appreciated.

Best regards.

Mathew Mathew, 5 years ago

Background images won't display in some email clients, unfortunately (like Gmail and Outlook) - that could the problem you are seeing.

You could replace that with a standard inline image instead, and it should be fine.

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shwebdev, 5 years ago

I would also recommend checking out Campaign Monitor's Guide to CSS support in email.

A valuable reference you can use to quickly clear up any issues like this in future:

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