How do I get started?


I'm new to this, can't find any help and probably sound like a geezer, but I'm starting to lose my patience because in two days I still haven't heard from support to help me.

I would like to send out a campaign introducing my new site.

My design is ready to go, designed with all information in jpg format.

I've tried to download my art but I keep getting errors... it keeps asking me for an "html ???" when I try to download.

I'm basically lost and being a designer, I like what is offered here but I am clueless as to where to begin?



fyredefyre fyredefyre, 7 years ago

Hi Mike,

I'd suggest downloading the sample templates as a starting point:

At some point you'll need to learn some basic HTML but if you download a sample template you'll find you can edit and play as you go along.

If you want still need some help I can assist & my contact info is below should you wish to take this offline. - Everything Email.
Email: Skype: fyredefyre
Mathew Mathew, 7 years ago

As Jordan mentioned, you do need some HTML skills, or help from a designer, as you'll need an HTML page, just like a web page.

Check out for help on taking that HTML through to your first campaign.

Get in touch with us on Twitter:
We're also on Facebook:

Join 150,000 companies around the world that use Campaign Monitor to run email marketing campaigns that deliver results for their business.

Get started for free