Google Analytics Reporting not showing user details


I have integrated Google Analytics into a website and enabled the Google Analtics tracking of urls from my email campaigns for the client.

In Google Analytics I am able to see the Email Campaign visitors under Traffic Sources / Campaigns as I should but I am not having any of the user details recorded here, eg. email address.

This old blog entry shows sreenshots where the email addresses of the visitors are shown in the Google stats which is what I am trying to acheive.

Blog entry:

Can anyone help please?

roshodgekiss roshodgekiss, 7 years ago

Hello, unfortunately in this case, it is against Google Analytics' Terms of Service ( to collect information which can be used to personally identify users. This feature noted in the blog post has consequently been rolled back and I will update the post now to reflect this. So, no more collecting email addresses in GA - apologies for the confusion this post caused you.

Get in touch with us on Twitter:
We're also on Facebook:

Join 150,000 companies around the world that use Campaign Monitor to run email marketing campaigns that deliver results for their business.

Get started for free