I felt kind of cheated when my first two email rendering tests came back with several client screen shots missing. The most recent one was missing 4 of them, including the BlackBerry. That's almost 20%... so should I still charge a client the full price for only 80% of the promised results?
Is there anything I can do from my end to make sure all of the samples are generated?
Apologies for not seeing every screenshot result returned. Get in touch with support and we'll see what we can do to help.