Templates, subscriber lists, payment info missing since merger

Hi, logging in since the merger I see that I can't find any of my subscriber lists, my templates are gone, and payment/credit card information is missing too. Also missing is the history of campaigns that have been sent (with the exception of one draft from several months ago).

Do these things take time to bring over from MailBuild? Or, am I out of luck?



Dave Dave, 8 years ago

Hi John, you're probably looking at an older account there, which is causing the confusion. Best to fire us an email and we can get to the bottom of it for you. I can confirm none of your campaigns, billing info, etc will be lost.

strandsinc, 8 years ago

Thanks Dave! I e-mailed this morning using the form on your website, but haven't heard anything back yet.


Join 150,000 companies around the world that use Campaign Monitor to run email marketing campaigns that deliver results for their business.

Get started for free