Uploading Documents to HTML emails - Links are not working! Help!

Hello All,

Something funny is happening to my HTML email.

I am having problems attaching documents (Word and .pdfs) in my HTML email through CM. I have 4 documents which are saved in a zip file together with the images and flash files used in the HTML. On my desktop, the HTML preview works perfectly and the links are correct. However, when I load onto Campaign Monitor, the links for my documents are changed to:  http://amadeusbeneluxnv.cmail1.com/l/477975/l/j from the original link of a document ie. img/ATTA_addendum_EN.doc

In fact, all my links (both documents and existing URLs ie website addresses) are changed to this: http://amadeusbeneluxnv.cmail1.com/l/477975/l/j

The images and flash files work perfectly.

Please advise! :-)


Diana Diana, 8 years ago

Hi Chiara,

It's not possible to attach documents to your campaign. You'll need to upload them to a website somewhere and link to them from your campaign instead.

D. Potter
Campaign Monitor
Mathew Mathew, 8 years ago

Also, you should read our post on Flash in email - it is unlikely to work properly in an email client. Sorry!

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